Early access · limited spots

Replace your community manager
with an AI agent that runs the feed for you.

Answer DMs, comments, and keep your content calendar on brand - without hiring, without a “see you next week” on Slack, and without paying a premium for accounts that go quiet every Friday afternoon.

Community Agent · running
CM
Community Manager
Running 3 conversations in parallel
9:04 · Tuesday
YouQ2 goal: 7 posts / week + under 1h response time on social - without a new hire.
Community AgentGot it. I’ve read your brand-voice.md and Q1’s top posts. 3-part plan:
Calendar 2 long-form, 2 short, 2 UGC, 1 trend
Engage comment triage, DM first reply, UGC reposts
Guardrails sensitive-topic playbook + review queue
Community AgentOn it - I’m queuing the first batch in the next hour.
While your audience is still waiting, yours is already replying and posting.
The problem

Community is always on. Your time isn’t.

You know consistency wins - replies, DMs, stories, the calendar. But the work never pauses, and the tools don’t do the “human in the loop” for you.

01 · HIRING

Hiring a strong community person takes time.

Portfolios, test assignments, time zones, culture fit. 6 to 10 weeks is common - and the role still sits empty.

02 · BUDGET

Freelancers are expensive and split across clients.

Day rates or monthly retainers, shared attention, “I can’t this week.” You’re not always the main thread.

03 · SCALE

Volume spikes break what worked last month.

Launch, viral post, or crisis thread - the queue explodes, templates feel cold, and the brand voice wobbles.

04 · TONE

Inconsistency erodes trust fast.

Multiple hands on the account, ad-hoc approvals, and tone drift - followers notice in three replies.

Meanwhile, expectations keep rising: faster replies, more presence, the same brand voice.
The solution

A dedicated community AI agent. It listens, plans, and publishes.

Upchat is a community manager on the job - from minute one.

It ingests your voice, your rules, and your product truth - then it answers, composes, and coordinates with the rest of your team. No two-week “brand immersion.” No “I’ll ship it Monday.”

  • 01 Triage and reply
  • 02 Plan the calendar
  • 03 Keep tone on brand
  • 04 Hand off to humans when it matters
Same presence as a full-time hire - with the context memory of a product team behind it.
upchat ~ community-agent
read community_guidelines.md + tone_samples/
✓ voice, banned phrases, and escalation map loaded
propose content_calendar --week=1 --channels=li,x,ig
→ 6 posts, 2 UGC reposts, 3 review threads; conflicts flagged for approval
execute queue --include-replies --safe-mode=on
⚡ 1.2k replies, 0 policy hits; 2 items held for you
monitor
Why it’s different

It’s not a scheduling tool. It’s an owner.

Buffer schedules. A chatbot deflects. Upchat Community runs your public presence: answers, copy, and coordination - while you build the product behind it.

a queue
a chatbot
a generic assistant
→ an owner of the public thread
5min

Ready in minutes

Brief, examples, and guardrails. It doesn’t need a 40-slide brand workshop.

24/7

Always on

Time zones, weekends, product launches. The queue never sleeps.

1 voice

Memory that holds tone

What you said yes to - and no to - is remembered next week.

0 handoffs

Ships, doesn’t just suggest

Drafts, replies, and calendar moves - in your style, in your process.

Scales with spikes

Launch week or quiet Tuesday - the same system absorbs the load.

You go from “we should post more” to “it’s already in the feed”.
How it works

Three steps. Clear guardrails.

You stay in control. The agent doesn’t go off-script on policy, money-back, or PR-sensitive threads without your review rules - it prepares, you approve, it executes.
01
~5 min

Describe your brand and channels

Voice, audiences, do/don’t, escalation. It ingests what “sounds like you” - and what never should.

02
~1h

It proposes a weekly plan + reply playbook

Content mix, UGC, engagement windows, and review gates for sensitive topics.

03
ongoing

It publishes, answers, and optimizes

Faster answers, more consistent voice, and a clear trail you can audit anytime.

What the agent can do

Everything a community manager would do - but continuously.

Run your social calendar
Drafts, schedules, and adapts to launches, promos, and what’s working in the feed.
Triage and reply to comments and DMs
First response, follow-ups, and routing to the right human when it’s a bug, a refund, or a lead.
Keep tone consistent across channels
LinkedIn, X, Instagram, and more - same voice, channel-appropriate length.
Source and reshare UGC
Tag checks, rights-safe language, and credit done right - without a spreadsheet.
Surface themes from the crowd
Recurring questions, feature asks, and sentiment shifts - in plain language.
Report what resonated
What caught fire, what flopped, and what to do next. No ten-tab analytics ritual.
A team, not an individual

Your community agent doesn’t work alone.

It works with the rest of your Upchat team. A launch needs copy from Content, a cover from Design, a ticket from Support - the Community agent orchestrates, without you playing project manager in Slack.
CM
Lead agent

Community Agent

Owns public presence: calendar, engagement, and escalation. It ships in your voice - and pulls specialists when a thread needs more than a reply.

CW
Contributor

Content writer

Turns a thread into a long-form take, a newsletter hook, or a blog outline.

← called by Community
DS
Contributor

Designer

Covers, carousels, and on-brand visual replies when the feed needs more than text.

← called by Community
SP
Contributor

Support

Takes bug + billing threads with full context, without making the customer re-explain.

← called by Community
Freelance vs. Upchat

Why chase a calendar when you can run a system?

Freelance community old school

  • Slow to start - 2 to 6 weeks to even sound like you
  • Expensive - retainers, rush fees, and “extra channel” add-ons
  • Split focus - you’re rarely the only client in their inbox
  • Coverage gaps - PTO, sick days, other launches
  • Tone drift if multiple people touch the account
  • You start from zero if they move on

Upchat Community new

  • Ready fast - minutes, not a hiring cycle
  • Pay for outcomes - not days spent in meetings
  • 24/7 - replies and drafts on your schedule, not theirs
  • 100% focused - you’re the only brand in the thread
  • Memory that compounds - voice, guardrails, and history stay
  • Your playbooks and assets stay yours, forever

Stop chasing people. Start running the public face.

Your agent works where you already work.

Ads, CRM, support, drive, social - your growth agent connects to your stack and works inside it. No copy-paste reports. No exports. It launches, reads, and updates.

Airtable
Confluence
Docker
GitHub
Google Ads
Google Sheets
HubSpot
Jira
Meta
Odoo
PostgreSQL
Sentry
Stripe
Trello
YouTube
Zoho
Airtable
Confluence
Docker
GitHub
Google Ads
Google Sheets
HubSpot
Jira
Meta
Odoo
PostgreSQL
Sentry
Stripe
Trello
YouTube
Zoho
Airtable
Confluence
Docker
GitHub
Airtable
Confluence
Docker
GitHub
Google Ads
Google Sheets
HubSpot
Jira
Meta
Odoo
PostgreSQL
Sentry
Stripe
Trello
YouTube
Zoho
Airtable
Confluence
Docker
GitHub
Google Ads
Google Sheets
HubSpot
Jira
Meta
Odoo
PostgreSQL
Sentry
Stripe
Trello
YouTube
Zoho
Airtable
Confluence
Docker
GitHub
Asana
Datadog
Facebook
GitLab
Google Analytics
Help Scout
Instagram
Linear
Mixpanel
Pinterest
PostHog
Snapchat
Supabase
Vercel
Zapier
Asana
Datadog
Facebook
GitLab
Google Analytics
Help Scout
Instagram
Linear
Mixpanel
Pinterest
PostHog
Snapchat
Supabase
Vercel
Zapier
Asana
Datadog
Facebook
GitLab
Google Analytics
Help Scout
Asana
Datadog
Facebook
GitLab
Google Analytics
Help Scout
Instagram
Linear
Mixpanel
Pinterest
PostHog
Snapchat
Supabase
Vercel
Zapier
Asana
Datadog
Facebook
GitLab
Google Analytics
Help Scout
Instagram
Linear
Mixpanel
Pinterest
PostHog
Snapchat
Supabase
Vercel
Zapier
Asana
Datadog
Facebook
GitLab
Google Analytics
Help Scout
ClickUp
Discord
Figma
Gmail
Google Drive
Hotjar
Intercom
Make
Notion
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Reddit
Snowflake
TikTok
X
Zendesk
ClickUp
Discord
Figma
Gmail
Google Drive
Hotjar
Intercom
Make
Notion
Plausible
Reddit
Snowflake
TikTok
X
Zendesk
ClickUp
Discord
Figma
Gmail
Google Drive
Hotjar
ClickUp
Discord
Figma
Gmail
Google Drive
Hotjar
Intercom
Make
Notion
Plausible
Reddit
Snowflake
TikTok
X
Zendesk
ClickUp
Discord
Figma
Gmail
Google Drive
Hotjar
Intercom
Make
Notion
Plausible
Reddit
Snowflake
TikTok
X
Zendesk
ClickUp
Discord
Figma
Gmail
Google Drive
Hotjar

This is just a preview - Upchat connects to 3,000+ tools

Early access · April 2026 cohort

Own your community presence before the queue owns you.

Upchat is in early access. We’re opening spots gradually - for teams that care about their brand in every reply, not just the next campaign.

No commitment - priority access at launch.